Products are normally shipped between 1 and 3 days after receipt of payment.
When the order is shipped, the recipient will be sent an email with all the shipping details.
The commercial farm il Bottacio uses packaging to protect the product from impact and changes in temperature and thereby to ensure its freshness and prevent damage.

Satisfaction guaranteed (or your money back)

If for any reason your product fails to meet your expectations, we shall ensure the replacement of the goods.

Right of withdrawal

The Legislative Decree 185 of 22/05/1999 permits the buyer the right to withdraw from a purchase within ten working days from receipt of the goods sent from the address: Hacienda Agricola il Bottaccio, Via del Bottaccio 16 – 57021 – Venturina Terme (LI), by sending notice by registered letter with the receipt of the returned item.

Terms of reimbursement of the price

We will refund by bank transfer or by cheque within 10 days of receipt of the returned item. The refund relates purely to the product price. Shipping costs and delivery of the product will be borne by the consumer. To exercise of the right of withdrawal is the product and the packaging must both be in “as new” condition.

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